ADA Compliance & Accessibility
LocalReach Rewards is committed to making our platform accessible to everyone, including users with disabilities. We design and develop to WCAG 2.1 Level AA of the Web Content Accessibility Guidelines (WCAG) 2.1, and align with the Americans with Disabilities Act (ADA) requirements for digital accessibility.
Current Conformance Status
Our platform conforms to WCAG 2.1 Level AA. We continuously test and remediate to maintain and improve this conformance level.
How we make our platform accessible
Our accessibility implementation covers visual, motor, cognitive, and technical dimensions to support the widest range of users.
Visual Accessibility
- Color contrast ratios meet WCAG 2.1 AA minimum (4.5:1 for normal text, 3:1 for large text)
- All interactive elements have visible focus indicators
- No information conveyed by color alone — text labels and icons accompany all status indicators
- Text scales up to 200% without loss of content or functionality
- Dark mode support for reduced glare and improved readability
Keyboard Navigation
- Full keyboard navigation across all pages and interactive components
- Logical tab order following the visual layout
- Skip-to-content link for bypassing repetitive navigation
- No keyboard traps — users can tab in and out of any component
- Enter, Space, and Escape keys activate expected behaviors on dialogs, menus, and toggles
Content & Screen Readers
- Semantic HTML landmarks (header, nav, main, footer) for screen reader navigation
- Descriptive alt text on all meaningful images
- ARIA labels on icon-only buttons and controls
- Form fields have associated label elements and error messages are announced
- Page structure uses proper heading hierarchy (h1 through h6) without skipping levels
Motion & Cognitive
- No auto-playing video or audio
- Animations respect prefers-reduced-motion media query
- No content flashes more than 3 times per second (seizure safety)
- Clear, plain language used throughout the interface
- Consistent navigation and layout patterns across all pages
Technical Standards
- Valid HTML5 with no deprecated attributes
- WAI-ARIA roles, states, and properties applied per specification
- Responsive design works from 320px mobile to 2560px desktop
- Touch targets meet 44x44px minimum on mobile devices
- Page language declared via lang attribute on the html element
Cross-Platform Testing
- Tested with NVDA and JAWS screen readers on Windows
- Tested with VoiceOver on macOS and iOS
- Tested with TalkBack on Android
- Verified in Chrome, Firefox, Safari, and Edge browsers
- Validated with axe DevTools and Lighthouse accessibility audits
Standards & Guidelines We Follow
WCAG 2.1 (Web Content Accessibility Guidelines)
The international standard for web accessibility, developed by the W3C. We conform to Level AA, which addresses the most common barriers for users with disabilities.
ADA (Americans with Disabilities Act)
Title III of the ADA requires public accommodations to provide equal access to their goods and services. Courts have increasingly held that websites and digital platforms are covered under this requirement.
Section 508 (Rehabilitation Act)
Federal law requiring federal agencies to make their electronic and information technology accessible to people with disabilities. We align with Section 508 standards to support government customers.
EN 301 549 (European Accessibility Standard)
The European standard for digital accessibility, harmonized with WCAG 2.1. We follow this standard to serve customers in the European Union.
Our accessibility journey
Accessibility is an ongoing commitment, not a one-time project. Here is where we have been and where we are going.
WCAG 2.1 AA Conformance Audit
CompletedComprehensive third-party audit of all pages against WCAG 2.1 AA success criteria.
Remediation of Critical Issues
CompletedFixed color contrast, keyboard traps, missing labels, and heading hierarchy issues.
Assistive Technology Testing
CompletedTested with major screen readers and browser combinations across desktop and mobile.
Ongoing Monitoring
In ProgressAutomated accessibility scans integrated into the build process to catch regressions.
WCAG 2.2 Assessment
UpcomingEvaluate and implement additional WCAG 2.2 success criteria as they become finalized.
VPAT Publication
UpcomingPublish a Voluntary Product Accessibility Template for enterprise customers.
Report an Accessibility Issue
If you encounter a barrier that prevents you from using our platform, please let us know. Include the page URL, a description of the issue, and the assistive technology you are using. We respond to all reports within 2 business days and prioritize remediation based on impact.